Privacy Policy of 90jili: How We Handle Your Data

1. Information We Collect

When you use 90jili, we collect certain information to provide you with a safe and personalised experience. Here is exactly what 90jili collects and when.

• Registration details: When you create a 90jili account, we collect your name, date of birth, email address, phone number and the password you choose. This information is essential for setting up and securing your account on 90jili.
• Identity verification documents: To comply with regulations and prevent fraud, 90jili may ask you to submit a copy of your national ID card, passport or driving licence. We may also request a selfie for facial verification and proof of address such as a utility bill.
• Financial information: When you make deposits or withdrawals on 90jili, we collect details about the transaction including the payment method used, transaction amounts and timestamps. For mobile wallet payments through bKash, Nagad or Rocket, we record the wallet number associated with your 90jili account.
• Device and technical data: 90jili automatically collects your IP address, browser type, operating system, device model and screen resolution when you access the platform. This helps us optimise the 90jili experience for your specific device.
• Usage data: We track how you interact with 90jili including pages visited, games played, session duration and features used. This data helps us improve the platform and recommend games you might enjoy.
• Communication records: If you contact 90jili customer support, we keep records of those conversations including chat logs and email exchanges. This helps us resolve issues faster if you contact us again.

2. How We Use Your Information

90jili uses your personal data for specific, legitimate purposes. We do not collect data for the sake of collecting it. Every piece of information serves a clear function.

• Account management: Your registration details allow 90jili to create and maintain your account, verify your identity and ensure only you can access your funds.
• Transaction processing: Financial data is used by 90jili to process your deposits, execute withdrawals and maintain accurate records of all monetary activity on your account.
• Security and fraud prevention: 90jili analyses login patterns, device information and transaction behaviour to detect and prevent unauthorised access, fraud and money laundering. If we spot unusual activity, we may temporarily restrict your account while we investigate.
• Platform improvement: Usage data helps 90jili understand which games are popular, which features need improvement and how to make the overall experience better for Bangladeshi players.
• Customer support: Communication records allow 90jili support agents to understand your history and resolve issues without asking you to repeat information you have already provided.
• Legal compliance: 90jili is required to collect and retain certain data to comply with licensing requirements and anti-money laundering regulations. We take these obligations seriously.

3. Data Storage and Security

Protecting your data is not just a policy at 90jili, it is a core part of how we operate. Your personal information is stored on secure servers with multiple layers of protection.

• All data transmitted between your device and 90jili servers is encrypted using SSL/TLS technology. This means that even if someone intercepts the data in transit, they cannot read it.
• 90jili stores sensitive data such as passwords using one-way hashing algorithms. This means even our own staff cannot see your actual password. If you forget it, we can only help you reset it.
• Access to personal data within 90jili is restricted on a need-to-know basis. Only authorised personnel with specific roles can access customer information, and all access is logged and audited.
• 90jili conducts regular security assessments and penetration testing to identify and fix vulnerabilities before they can be exploited.
• We maintain backup systems to ensure your data is not lost in the event of hardware failure or other technical issues.

While 90jili implements strong security measures, no system is completely immune to threats. We encourage you to protect your account by using a strong, unique password and enabling any additional security features available on 90jili.

4. Cookies and Tracking

90jili uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is what you need to know about cookies on 90jili.

• Essential cookies: These are required for 90jili to function. They keep you logged in, remember your language preference and ensure the platform works correctly. Without these, you cannot use 90jili.
• Performance cookies: These help 90jili understand how players use the platform by collecting anonymous usage statistics. We use this data to identify problems and improve performance.
• Functionality cookies: These remember your preferences on 90jili such as your preferred game category or display settings, so you do not have to set them every time you visit.

90jili does not use advertising cookies or share cookie data with external advertising networks. You can manage cookie settings through your browser, but disabling essential cookies may prevent you from using certain features of 90jili.

5. Third-Party Data Sharing

90jili does not sell your personal data to anyone. Period. However, we do share limited information with trusted partners who help us operate the platform.

• Payment processors: When you deposit or withdraw on 90jili, your transaction details are shared with the relevant payment provider such as bKash, Nagad or your bank to complete the transaction.
• Identity verification services: 90jili may use third-party verification services to confirm your identity documents are genuine. These services receive only the specific data needed for verification.
• Game providers: The companies that supply games to 90jili receive limited technical data to ensure games run correctly on your device. They do not receive your personal details.
• Legal authorities: 90jili may be required to share data with law enforcement or regulatory bodies if we receive a valid legal request or if we detect criminal activity on the platform.

All third parties that receive data from 90jili are contractually required to protect that data and use it only for the specific purpose it was shared.

6. Your Privacy Rights

As a 90jili player, you have specific rights regarding your personal data. We respect these rights and make it easy for you to exercise them.

• Right to access: You can request a copy of all personal data 90jili holds about you. We will provide this within 30 days of your request.
• Right to correction: If any information 90jili has about you is incorrect or outdated, you can ask us to update it. Some changes can be made directly in your account settings.
• Right to deletion: You can request that 90jili delete your personal data. However, we may need to retain certain information to comply with legal obligations or resolve pending transactions.
• Right to restrict processing: You can ask 90jili to limit how we use your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You can request your 90jili data in a commonly used, machine-readable format so you can transfer it elsewhere if you wish.

To exercise any of these rights, contact 90jili support at [email protected]. We will verify your identity before processing any request to ensure we are releasing data to the right person.

7. Children's Privacy

90jili is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has created an account on 90jili, we will immediately close the account and delete all associated personal data. If you believe a minor is using 90jili, please contact us immediately so we can take action.

8. Data Retention

90jili retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal requirements. Transaction records are kept for a minimum of 5 years as required by anti-money laundering regulations. If you close your 90jili account, we will delete or anonymise your personal data within 90 days, except for information we are legally required to retain. Identity verification documents are securely destroyed once the verification process is complete and the retention period has passed.

9. Updates to This Policy

90jili may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify you through email or an in-platform notification at least 7 days before the changes take effect. The date at the top of this page always shows when the policy was last updated. We encourage you to review the 90jili privacy policy periodically.

10. Contact Us About Privacy

If you have any questions about this privacy policy or how 90jili handles your data, our team is ready to help. You can reach the 90jili privacy team at [email protected]. We aim to respond to all privacy-related enquiries within 48 hours. For urgent matters such as suspected data breaches or unauthorised account access, use the live chat on 90jili for immediate assistance.